Cancellation and Refund Policy
- All products purchased from smartgazes.com, Customers can return their order within 3 days of the order delivery.
- Your Item Return Covers Damaged or Defective Only Otherwise not approved your request.
- All returns must be in unused condition with all original tags and packaging intact.
- The product amount will be credited back to his/her Bank Account, once we have received the products and quality check is done.
- Refund of shipping and COD charges is not applicable.
- If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.
- 40/- for shipment weighing upto 500gms will be added to Bank Account.
- For every next 500gm slab, an additional amount of 40/- will be added to the Bank Account.
- Please make sure your courier costs do not exceed our cash back rates. We recommend use ‘Speed Post’ as your courier service.
- Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
- Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
- For any further queries kindly mail us on firstname.lastname@example.org
by telephone on 9773624694 between 09:30 to 18:30 IST or
by email at email@example.com
Note: When contacting us you must quote your Web Order Number that you received when placing the original order